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What Can MyChart Do?
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Request Prescription Refills
- Request a refill on most prescriptions.
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View Test Results
- View your results within days. Such as lab work, radiology or mammography results.
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Request Appointments
- Request appointments. View details of past and upcoming visits.
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Review Healthcare Plan
- View your medical history, current health issues, medication history, and more.
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Check in Early
- MyChart’s eCheck-in feature lets you answer your check-in questionnaires early, so you spend less time at the front desk.
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View Family Accounts
- Keep track of your family’s medical information directly from your own account.
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Let Others See your Account
- Control which family and caregivers can view your health information when they use MyChart.
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Video Visits
- Telehealth allows you to meet with your provider over video to receive care.
A Note About Test Results In MyChart
You may see test results in MyChart before your provider.
We believe that sharing information builds trust and stronger relationships. Most test results are published immediately in MyChart, which means you may see results even before your provider.
- Some results may be difficult to understand without explanation. It’s often best to discuss these together.
- Your provider looks at every result and will contact you with any concerns.
Sign Up or Log in Today!
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Frequently Asked Questions:
MyChart is a complimentary service available to all patients of the Audubon County Memorial Hospital health system. It is secure, confidential, and available 24 hours a day from anywhere with an internet connection. View it from your home computer or your mobile device.
It’s easy! Just let staff know during your visit, or call the Business Office. Any Office staff, and IT staff are all able to help you complete the registration process. Please note, accounts may only use one email address and have one log in per patient.
From your MyChart account, you can see many things that can be found in your medical record. Available items include a list of your medications, allergies, immunizations, lab results, vitals, and recent visits. You may also send messages to our Business Office staff and any Clinic staff. Another great feature is the ability to print various forms prior to your visits! For example, you can print your New Patient Forms for your visit, and bring them with you to the appointment instead of having to sit in the waiting room and fill them out when you get there.
Parents who wish to view records may create their own account and then associate a child’s account for children up to age 13. Because Iowa has privacy laws specific to children of the ages 13 to 17, our facility is unable to provide parent access to accounts in that age range. Once the child turns 18, they may register for his/her own Patient Portal account. If you would like to learn how to associate your child’s account please let our staff know. Please note, accounts may only use one email address and have one log in per patient.
If you feel that information provided in your MyChart account is incorrect, please contact ACMH at 712-563-2611 as soon as possible. Members of our staff will do their best to correct the information in a timely and accurate manner.
Information from your visits is sent to your MyChart at certain time throughout the day. Your visit information should be available for viewing within 24 hours of your appointment.
All lab work that is performed here at our facility will show in your patient portal. Because some tests require further evaluation and/or use specialty equipment, they may need to be sent out to another facility. If you would like a copy of lab work that does not show in your portal account, please call ACMH and ask to speak to the Health Information Management (Medical Records) staff.
At the current time, this feature is not available. In the future however, you will be able to manage your health information via your Portal.
